{"id":11620,"date":"2026-01-08T20:44:46","date_gmt":"2026-01-08T20:44:46","guid":{"rendered":"https:\/\/aurodia.de\/?page_id=11620"},"modified":"2026-01-08T21:00:32","modified_gmt":"2026-01-08T21:00:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/aurodia.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11620\" class=\"elementor elementor-11620\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c983d9 e-flex e-con-boxed e-con e-parent\" data-id=\"3c983d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb080cd elementor-widget elementor-widget-html\" data-id=\"cb080cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!--1 -->\r\n<div class=\"faq-group\">\r\n<div class=\"text-title toggle-title\">\r\n  <h5>General Questions<\/h5>\r\n  <button class=\"title-toggle-btn\">+<\/button>\r\n<\/div>\r\n\r\n  <div class=\"faq-content\">\r\n\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>What is stainless steel jewelry?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\nStainless steel jewelry is made of stainless steel, a durable and hypoallergenic metal alloy. It does not tarnish and retains its shine for a long time.\r\n      <\/span>\r\n    <\/div>\r\n\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>Is stainless steel jewelry of good quality?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\nYes, high-quality stainless steel jewelry is robust, corrosion-resistant, and retains its shine for a long time. The quality depends on the workmanship and the thickness of the material.\r\n      <\/span>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<!--            2              -->\r\n<div class=\"faq-group\">\r\n<div class=\"text-title toggle-title\">\r\n  <h5>Care and Durability<\/h5>\r\n  <button class=\"title-toggle-btn\">+<\/button>\r\n<\/div>\r\n\r\n  <div class=\"faq-content\">\r\n\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>How do I care for stainless steel jewelry?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\n-Wash with a soft cloth and mild soap<br\/>\r\n- \u2060Clean after swimming or exercising.<br\/>\r\n- \u2060Store separately from other jewelry.<br\/>\r\n- \u2060Use special stainless steel cleaners.<br\/>\r\n      <\/span>\r\n    <\/div>\r\n\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>Can stainless steel jewelry break?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\nStainless steel is very robust, but under extreme pressure or strong bending, thin chains or links can break. Our pieces are tested for durability.\r\n      <\/span>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n<!--            3            -->\r\n<div class=\"faq-group\">\r\n<div class=\"text-title toggle-title\">\r\n  <h5>Orders and Delivery<\/h5>\r\n  <button class=\"title-toggle-btn\">+<\/button>\r\n<\/div>\r\n\r\n  <div class=\"faq-content\">\r\n\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>How long does shipping take?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\n- Germany: 2-4 business days<br\/>\r\n- EU: 5-10 business days<br\/>\r\n- Express shipping option available<br\/>\r\n      <\/span>\r\n    <\/div>\r\n\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>Is there a return guarantee?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\n          Yes, we offer a 14-day return policy for unworn jewelry in its original packaging.\r\n      <\/span>\r\n    <\/div>\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>Which payment methods do you accept?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\n- Credit Card<br\/>\r\n- \u2060PayPal<br\/>\r\n- \u2060Bank Transfer<br\/>\r\n- \u2060Klarna (depending on region)<br\/>\r\n      <\/span>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<!--               4              -->\r\n<div class=\"faq-group\">\r\n<div class=\"text-title toggle-title\">\r\n  <h5>Sizes and Adjustments<\/h5>\r\n  <button class=\"title-toggle-btn\">+<\/button>\r\n<\/div>\r\n\r\n  <div class=\"faq-content\">\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>Can I have necklaces or bracelets shortened?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\nMost of our chains have a standard length. Some models offer extension chains. For special adjustments, please contact us before purchasing.\r\n      <\/span>\r\n    <\/div>\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>How do I find my ring size? <\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\nYou can find ring sizes on our website. We are also happy to advise you personally via email.\r\n      <\/span>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n<!--               5              -->\r\n<div class=\"faq-group\">\r\n<div class=\"text-title toggle-title\">\r\n  <h5>Gifts and Custom Orders<\/h5>\r\n  <button class=\"title-toggle-btn\">+<\/button>\r\n<\/div>\r\n\r\n  <div class=\"faq-content\">\r\n\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>Do you offer engravings?<\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\nNot yet, but soon we will offer an engraving service for many of our items for an additional charge.\r\n      <\/span>\r\n    <\/div>\r\n\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>Is gift wrapping available? <\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\nYes, all orders are shipped in attractive gift packaging. Premium gift boxes are available as an option.\r\n      <\/span>\r\n    <\/div>\r\n    <div class=\"text-box\">\r\n      <div class=\"flex\">\r\n        <h5>Do you make custom orders? <\/h5>\r\n        <button class=\"toggle-btn\">+<\/button>\r\n      <\/div>\r\n      <span class=\"more-text\">\r\nFor individual pieces or larger quantities, please contact us directly for a personalized quote.\r\n      <\/span>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n\r\n\r\n.faq-content {\r\n  display: none;\r\n  padding: 0 20px 20px 20px;\r\n}\r\n\r\n.text-box {\r\n  border: 1px solid #2200555E;\r\n  padding: 20px;\r\n  border-radius: 50px;\r\n  font-family: Playfair Display;\r\n  margin-bottom: 10px;\r\n}\r\n\r\n.text-title {\r\n  width: 100%;\r\n  padding: 20px 20px 0;\r\n  border-radius: 50px;\r\n  font-family: Playfair Display;\r\n  margin-bottom: 10px;\r\n  cursor: pointer;\r\n    display: flex;\r\n  justify-content: space-between;\r\n  align-items: center!important;\r\n}\r\n\r\n.more-text {\r\n  display: none;\r\n  padding-top: 20px;\r\n  line-height: 1.6;\r\n}\r\n\r\n.flex {\r\n  display: flex;\r\n  justify-content: space-between;\r\n  align-items: center;\r\n}\r\n\r\n.toggle-btn,\r\n.title-toggle-btn{\r\n    padding: 8px 10px!important;\r\n  border-radius: 50%;\r\n  border: 1px solid #D8A058;\r\n  background: transparent;\r\n  color: #D8A058;\r\n  font-size: 16px;\r\n  font-weight: bold;\r\n  cursor: pointer;\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n}\r\n.title-toggle-btn{\r\n    margin-bottom: 10px;\r\n}\r\n.faq-group{\r\n      border: 1px solid #2200555E;\r\n        border-radius: 50px;\r\nmargin-bottom: 20px;\r\nwidth: 100%;\r\n\r\n}\r\n<\/style>\r\n\r\n\r\n<script>\r\ndocument.addEventListener('DOMContentLoaded', function () {\r\n  document.querySelectorAll('.toggle-title').forEach(title => {\r\n    title.addEventListener('click', function () {\r\n\r\n      const group = title.closest('.faq-group');\r\n      const content = group.querySelector('.faq-content');\r\n      const isOpen = content.style.display === 'block';\r\n      document.querySelectorAll('.faq-content').forEach(c => {\r\n        c.style.display = 'none';\r\n      });\r\n      if (!isOpen) {\r\n        content.style.display = 'block';\r\n      }\r\n    });\r\n  });\r\n  document.querySelectorAll('.toggle-btn').forEach(btn => {\r\n    btn.addEventListener('click', function (e) {\r\n      e.stopPropagation();\r\n\r\n      const box = btn.closest('.text-box');\r\n      const content = box.closest('.faq-content');\r\n      const text = box.querySelector('.more-text');\r\n      const isOpen = text.style.display === 'block';\r\n      content.querySelectorAll('.more-text').forEach(t => t.style.display = 'none');\r\n      content.querySelectorAll('.toggle-btn').forEach(b => b.textContent = '+');\r\n\r\n      if (!isOpen) {\r\n        text.style.display = 'block';\r\n        btn.textContent = '-';\r\n      }\r\n    });\r\n  });\r\n\r\n});\r\n<\/script>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Allgemeine Fragen + Was ist Schmuck aus Edelstahl? + Schmuck aus Edelstahl besteht aus Edelstahl, einer langlebigen und hypoallergenen Metalllegierung. Er l\u00e4uft nicht an und beh\u00e4lt seinen Glanz lange. Ist Schmuck aus Edelstahl von guter Qualit\u00e4t? + Ja, hochwertiger Edelstahl-Schmuck ist robust, korrosionsbest\u00e4ndig und beh\u00e4lt seinen Glanz lange. Die Qualit\u00e4t h\u00e4ngt von der Verarbeitung und [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11620","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/aurodia.de\/en\/wp-json\/wp\/v2\/pages\/11620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aurodia.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aurodia.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aurodia.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aurodia.de\/en\/wp-json\/wp\/v2\/comments?post=11620"}],"version-history":[{"count":10,"href":"https:\/\/aurodia.de\/en\/wp-json\/wp\/v2\/pages\/11620\/revisions"}],"predecessor-version":[{"id":11632,"href":"https:\/\/aurodia.de\/en\/wp-json\/wp\/v2\/pages\/11620\/revisions\/11632"}],"wp:attachment":[{"href":"https:\/\/aurodia.de\/en\/wp-json\/wp\/v2\/media?parent=11620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}